Refund and Exchange Policy

At Good Luck Leather, your satisfaction is our top priority. We offer a 15-Day Money-Back Guarantee so you can shop with confidence. If you're not happy, we're here to make it right.

Returns

• Return requests must be made within 15 days of receiving the item.

• Items must be unused, in original condition and packaging, and include proof of purchase.

• Customers must email help.goodluckleather@gmail.com with their order number to request a return.

• Returns sent without approval or after 15 days will not be accepted.

Exchanges

• Exchanges are only accepted if the item is defective or if the wrong item was sent.

• Issues must be reported immediately upon delivery with photos for verification.

• Size exchanges are not available.

Non-Returnable Items

• Custom-sized or personalized products are final sale and non-returnable.

Refunds

• Refunds apply to the product price only after inspection.

• Shipping charges are non-refundable, even on free-shipping orders.

• Refunds are issued to the original payment method within 7–10 business days.

If you have questions, contact us at help.goodluckleather@gmail.com