Privacy Policy

At Good Luck Leather, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we handle it. This Privacy Policy explains how we collect, use, and share your information when you interact with us through our website, https://goodluckleather.com/, and how we ensure your data remains secure.

1. Information We Collect

When you shop at Good Luck Leather, we collect the following information:

  • Personal Information: This includes your name, email address, shipping address, and payment details to process your orders.
  • Website Usage Data: We collect information about how you use our website, including pages viewed and actions taken, to improve the user experience.
  • Communication Information: This includes any correspondence you have with us, such as through emails or customer service requests.

2. How We Use Your Information

Your information is used solely to enhance your shopping experience:

  • Order Processing: We use your personal information to complete your transactions and deliver your products.
  • Communication: We may send you emails related to your order status, shipping updates, and promotions. You can opt-out of promotional emails at any time by following the unsubscribe instructions.
  • Improvement: We analyze website usage to better understand how customers interact with our site, helping us enhance its functionality.

3. Sharing Your Information

We take your privacy seriously and do not sell or share your personal information with third parties, except in the following circumstances:

  • Order Fulfillment: We share relevant information with shipping carriers and payment processors to complete your transaction.
  • Legal Obligations: We may disclose your information if required by law or to protect our rights or those of others (e.g., fraud prevention).

4. Keeping Your Information Secure

Good Luck Leather uses industry-standard security measures to protect your information. We employ encryption technology to safeguard your personal and payment details. While we strive to ensure the highest level of security, no method of transmission over the internet is completely secure.

5. Your Rights

You have the right to:

  • Access and Update: Request a copy of the information we hold about you or update it if necessary.
  • Deletion: Request the deletion of your personal information from our records, subject to legal or business retention requirements.

To exercise your rights, please email us at help.goodluckleather@gmail.com or call us at +1 (737) 307-6898.

Contact Information

We’re here to help! For any inquiries, questions, or feedback, feel free to reach out to us:

You can also visit us at any of our offices:

  • Head Office USA: 5900 Balcones Dr, Austin, TX 78731, USA
  • United Kingdom Office: 27 Carfax St, Manchester M18 8LT, United Kingdom
  • Australia Office: 84 Portland Dr, Cameron Park NSW 2285, Australia
  • Germany Office: Pfeilschifterstraße 1, 80997 München, Germany